prescription swimming goggles

Sutton Swimwear OPT9000 - strap & nose bridges

Usually despatched within 24 Hours

Sutton Swimwear OPT9000 - strap & nose bridges

Replacement component kit for the Sutton Swimwear OPT9000

* Required Fields

£6.00

Because each swimming goggle has slightly different attachments and shape, these spare parts are only designed to fit the Sutton Swimwear 9000 swimming goggle.

At Butterflies Healthcare, we try to make sure our customers are always 100% happy, not only with the products they buy but also the service we provide. However, buying online can seem more difficult for certain products. We want to reassure you that we offer you an easy and trustworthy online service. As we are owned by a qualified optometrist, we really understand your visual needs.

Our customer service team are always happy to offer advice and guidance for product selection or any enquiry you may have. We can offer expert advice on the best prescription goggles for your needs and are able to supply prescription goggles to suit most people.

You have the right to cancel the contract at any time up to the end of 14 days after the day on which you receive the goods (30 days in the case of faulty/damaged goods). To exercise your right of cancellation, you must give written notice to us by post or e-mail giving details of the goods ordered and (where appropriate) their delivery. You can use this model instruction to cancel email template if you wish.

Off the shelf goggles

If you purchase any ‘off the shelf’ goggle from us, so long as it has not been used in the water you can return in the original packaging for a full refund or exchange.

Custom made goggles

Custom made products, such as the Swimvision II, can only be returned if there is a fault with the goggles. For this reason we offer a trial fitting service where we can send you an empty goggle to try on first to ensure the fit is suitable. Please contact us for more details.

Should you find any fault with your goods then simply return them to us explaining the problem. We will then either rectify the matter or offer a full refund. Please bear in mind the following:

  • When you receive items you have ordered, we recognise that you may want to try them on to ensure the fit and feel is as you envisaged. In the case of swimming goggles do this before using in the pool, for swimwear wear underwear underneath.
  • Please remember, we can only issue you with a refund or exchange if the returned product concerned is in a fully re-saleable condition. This means that they must be unused and in the original packaging.
  • Return postage and packing costs will be met by the customer (except for faulty/damaged items) but no postage and packing charges will be added for exchanged items.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

All orders are delivered from the UK

UK

  • £3.00 2nd class (4-5 working days)
  • £4.00 1st class (1-2 working days)
  • £8.00 Special Delivery or APC overnight* (next working day)

EU

  • £5.00 (Ireland, France & Germany) by Royal Mail Max Sort (no tracking)
  • £10.00 by Royal Mail Tracked and/or Signed (depending upon location)

Rest of the World

  • £9.00 (Australia & New Zealand) by Royal Mail Tracked and/or Signed (depending upon location)
  • £13.00 (Canada & USA) by Royal Mail Tracked and Signed
  • £15.00 by Royal Mail Tracked and/or Signed (depending upon location)

PLEASE NOTE: orders shipped outside of the EU are processed excluding UK taxes but import duties and/or taxes may be applicable in your delivery country for which YOU ARE LIABLE.

General Information

Your order will be sent to the delivery address according to this schedule:

  • For goods that are held 'in-stock', we aim to despatch orders placed before 1pm Monday to Friday the same day (excluding bank holidays). Orders placed after 1pm will leave on the next working day (so on Friday this will normally mean Monday)
  • Items we have to order in are usually despatched within a week
  • Custom made goggles and masks are usually despatched within 2-3 weeks If you need your order urgently or by a specific date please contact us to ensure we can meet your delivery requirements.


* Special Delivery/APC Overnight does not cover Saturday delivery. Therefore, orders placed after 1pm Thursday and before 1pm Friday will be despatched on Friday and delivered on Monday. Also Special Delivery/APC Overnight do not offer next day delivery to Northern Ireland, certain parts of the Scottish Highlands and offshore islands (e.g. Channel Islands).

We DO NOT deliver to shipping houses such as Aramex House.

International orders will be despatched in accordance with the above schedule but can take up to 28 days to arrive.

Feefo Reviews
25-Nov-2018
It's as I expected. Good quality.
Feefo Reviews
03-Jul-2018
Can see
Feefo Reviews
27-Apr-2018
Excellent service as ever. Great to be able to get spare parts for prescription goggles without having to completely replace them. Very straightforwad, swift service.
Feefo Reviews
08-Mar-2018
I thought that the whole process was helpful. I was unsure of how I should order my prescription goggles and sent an email and got a helpful reply the next day. The product is excellent. I am happy with it.
Feefo Reviews
13-Nov-2017
Great to know I can get spares.
Feefo Reviews
12-Apr-2017
Product is excellent; good fit; strong.
Feefo Reviews
23-Nov-2016
I got the last ones from the opticians and was putting the goggles on wrong without realising so they broke. Now I have the instructions provided hope these will last. Time will tell.
Feefo Reviews
13-Sep-2016
Happy the replacement existed. I think the design could be better, where the strap loops through is prone to break if you're not careful
Feefo Reviews
12-Sep-2016
good
Feefo Reviews
29-Aug-2016
Excellent
Feefo Reviews
13-Jun-2016
Bought these to repair my old goggles and they fit just fine
Feefo Reviews
02-Apr-2016
Great product and service
Feefo Reviews
08-Mar-2016
Goggles are great.
Feefo Reviews
02-Feb-2016
Can't go swimming without them.
Feefo Reviews
19-Dec-2015
very pleased we can get spare parts
Feefo Reviews
09-Dec-2015
Received products ordered in the required timeframe
Feefo Reviews
13-Aug-2015
good value for money
Feefo Reviews
22-Mar-2015
Poor quality. Snapped after uses.
Feefo Reviews
26-Nov-2014
I mistakenly ordered blue instead of black, but after a phone call I was assured I would receive, and did, the black. Thank you
Feefo Reviews
26-Nov-2014
Very efficient and prompt to resolve when I made a mistake on my order
View More Reviews

Contact Us

0330 660 0796 Open 9am to 5pm, Monday-Friday ?subject=Prescription Swimming Goggles - United Kingdom">Click here to email us
Butterflies Healthcare
The Granary
Manor Park
Warkworth
Banbury
OX17 2AG
United Kingdom
Feefo Gold Trusted Service