Delivery and Shipping Information

All orders are shipped from the UK.

UK (including channel islands)

  • £3.00 2nd class delivery (4-5 working days)
    FREE FOR ORDERS OVER £35.00
  • £4.00 1st class delivery (1-2 working days)
  • £8.00 Special Delivery or APC overnight* (next working day)

EU (selected countries)

  • £5.00 (Ireland, France & Germany) by Royal Mail Max Tracked and Signed
  • £8.50 by Royal Mail Tracked and/or Signed (depending upon location)

Rest of the World  (selected countries)

  • £9.00 (Australia & New Zealand) by Royal Mail Tracked and/or Signed (depending upon location)
  • £13.00 (Canada & USA) by Royal Mail Tracked and Signed
  • £15.00 by Royal Mail Tracked and/or Signed (depending upon location)

All international (non UK) usually arrive in approximately 10-14 working days, but can take up to 28 days (subject to customs clearance). For details of taxes and/or duties payable please see our dedicated page on Tax Charges.

 

We aim to dispatch orders placed before 1pm Monday to Friday the same day (excluding bank holidays). Orders placed after 1pm will leave on the next working day (so on Friday this will normally mean Monday). 

Special Delivery/APC Overnight does not cover Saturday delivery. Therefore, orders placed after 1pm Thursday and before 1pm Friday will be despatched on Friday and delivered on Monday. Also Special Delivery/APC Overnight do not offer next day delivery to Northern Ireland, certain parts of the Scottish Highlands and offshore islands (e.g. Channel Islands).

We DO NOT deliver to shipping houses such as Aramex House. 

If we are out of stock of any items you will be informed via email.

 

You have the right to cancel the contract at any time up to the end of 14 days after the day on which you receive the goods. To exercise your right of cancellation, you must give written notice to us by post or email giving details of the goods ordered and (where appropriate) their delivery.

 

 

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